Frequently Asked Questions
Product FAQs
How long does one bottle of the Face and Hand Serum last?
If used twice a day, the products should last 4 weeks. Usage varies dependent on how often and if also used on neck, decolette and hands.
How long does one jar of the Face Cream last?
If used twice a day, the products should last 4 weeks. Usage varies dependent on how often and if also used on neck and/or decolette.
What skin types are your products appropriate for?
Our products are suitable for
a range of skin types, including normal, dry, oily, and combination skin however, performing a patch test before using a new product in your routine is recommended.
Can your products be used by both men and women?
Yes! Renue Blue skincare products are great for both men and women!
Why is my face cream a light blue color?
The slight blue color comes from the antioxidant ingredient, methylene blue.
Can Renue Blue skincare products be used with other skincare products?
Yes, you can use our serum and our cream with other skincare products, however, avoid combining strong actives like retinol and acids in the same routine to prevent irritation. Always patch-test new products and introduce them slowly.
Are your products safe to use during pregnancy and breastfeeding?
Our products are formulated with safety in mind, but we recommend consulting with your healthcare provider before using any skincare products during pregnancy or breastfeeding. They can provide personalized advice based on your specific needs.
Shipping FAQs
Do you ship outside of the USA?
Yes, shipping costs and timing vary by location.
WITHIN THE UNITED STATES
Orders can take up to 3-4 business days to arrive. Depending on your location, orders can arrive sooner than 4 business days.
WITHIN THE UNITED KINGDOM
Orders will take 6-18 business days to arrive.
WITHIN CANADA
Orders will take 6-10 business days to arrive.
WITHIN AUSTRALIA
Orders will take 3-4 business days to arrive.
How can I track my order?
You will receive email updates with the status of your order.
Do you accept returns?
Please see our return policy link at the bottom of this page.
What is your return/ exchange policy?
Please see our return policy link at the bottom of this page.